Returns Policy

Ted wants you to experience the gift of grooming exactly as he intended. As such, we do not accept exchanges or refunds on our services or gift vouchers. Please note that any payment made at the time of appointment booking is non-refundable if the appointment is not attended, cancelled or amended within 24 hours of your appointment. We understand that life gets in the way of our plans, so amendments of original bookings will be made to the best of availability, appointments as such will be final and not subject to change or cancellation.