Terms & Conditions

This page tells you the terms of use on which you may make use of our website www.tedsgroomingroom.com, whether as a guest or a registered user. Please read these terms of use carefully before you start to use the site. By using our site, you indicate that you accept these terms of use and that you agree to abide by them. If you do not agree to these terms of use, please refrain from using our site.

Information About Us

www.tedsgroomingroom.com is a site operated by TGR Retail Ltd, trading as Ted’s Grooming Room (“We”). We are registered in England and Wales under company number 07212397 and have our registered office at 34 Great Queen Street, London, WC2B 5AA

Intellectual Property Rights

We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved. You must not use any part of the materials on our site for commercial purposes without obtaining a license to do so from us or our licensors.

Our Liability

The material displayed on our site is provided without any guarantees, conditions or warranties as to its accuracy. To the extent permitted by law, we, other members of our group of companies and third parties connected to us hereby expressly exclude:

• All conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity.

• Any liability for any direct, indirect or consequential loss or damage incurred by any user in connection with our site or in connection with the use, inability to use, or results of the use of our site, any websites linked to it and any materials posted on it, including, without limitation any liability for:

• loss of income or revenue;

• loss of business;

• loss of profits or contracts;

• loss of anticipated savings;

• loss of data;

• loss of goodwill;

• wasted management or office time; and

• for any other loss or damage of any kind, however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable.

This does not affect our liability for death or personal injury arising from our negligence, nor our liability for fraudulent misrepresentation or misrepresentation as to a fundamental matter, nor any other liability which cannot be excluded or limited under applicable law.

Conditions of Sale


1.1 Ted’s Grooming Room / By Appointment Only gift certificates will not be replaced if stolen, lost or damaged.

1.2 Ted’s Grooming Room / By Appointment Only gift certificates are valid for six months from the date of issue.

1.3 Ted’s Grooming Room / By Appointment Only gift certificates are not transferrable or negotiable and cannot be exchanged for cash.

1.4 Ted reserves the right to not accept damaged or defaced certificates.

1.5 Gift certificates can be purchased in any Ted’s Grooming Room branch as well as online at www.tedsgroomingroom.com

1.6 You can redeem your Ted’s Grooming Room voucher in any Ted’s Grooming Room location across London.

1.7 All Ted’s ‘By Appointment Only’ certificates can only be redeemed in Ted’s ‘By Appointment Only’ Lounge, Mortimer Street, London. For location please see www.tedsgroomingroom.com/location/mortimer-street-fitzrovia

1.8 Ted’s Grooming Room / ‘By Appointment Only’ gift certificates are excluded from all online discounts and promotions, unless otherwise stated.

1.9 Service bookings for Holborn, One New Change, Covent Garden and Canary Wharf stores can be made online, by phone or in relevant store.

1.10 Payment of service bookings must be paid in full upon booking.

1.11 All offers and promotions cannot be used for appointment bookings and services that have been booked are subject to the full price of the service.

1.12 Late appointments (over 5 minutes) cannot be fulfilled or be subject to refund or change.

Conditions of Sale


Please see www.tedsgroomingroom.com/returns for all conditions and return processes for online and store product purchases.

Linking to our Site

You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. You must not establish a link from any website that is not owned by you. Our site must not be framed on any other site, nor may you create a link to any part of our site other than the home page. We reserve the right to withdraw linking permission without notice. If you wish to make any use of material on our site other than that set out above, please address your request to info@tedsgroomingroom.com.

Linking from our Site

Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them.

Jurisdiction and Applicable Law

The English courts will have exclusive jurisdiction over any claim arising from, or related to a visit to our site, although we retain the right to bring proceedings against you for breach of these conditions in your country of residence or any other relevant country. These terms of use are governed by English law.

Variations and Your Concerns

We may revise these terms of use at any time by amending this page. You are expected to check this page from time to time to take notice of any changes we made, as they are binding on you. Some of the provisions contained in these terms of use may also be superseded by provisions or notices published elsewhere on our site. If you have any concerns about material which appears on our site, please contact info@tedsgroomingroom.com

Cookie Policy

Ted is committed to protecting and respecting your privacy. A “cookie” is a small text file used to perform certain website functions, including recognising returning visitors to a site. We are currently undertaking a thorough review of the cookies and similar technologies we use on www.tedsgroomingroom.com in order to provide you with comprehensive information about them and your cookie choices. Please bear with us while we conduct this important exercise. We will update our Cookie Policy shortly with further information. You can disable cookies from your browser and delete all cookies currently stored on your computer. To find out how to do this for your particular browser click “help” on your browser’s menu or visit www.allaboutcookies.org for further information.

Privacy Policy

This policy (together with our terms of use) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. For the purpose of the Data Protection Act 1998 (the Act), the data controller is TGR Retail LTD, 34 Great Queen Street, London, WC2B 5AA

We may collect and process the following data about you:

Information that you provide by filling in forms on our site www.tedsgroomingroom.com (our site). This includes information provided at the time of registering to use our site, subscribing to our services, posting material or requesting further services. If you contact us, we may keep a record of that correspondence.
• Details of transactions you carry out through our site and of the fulfilment of your orders.
• Details of your visits to our site and the resources that you access.